Doctor Visits and Getting Medicines during Covid-19

Doctor Visits and Getting Medicines during Covid-19. Talk to your doctor online, by phone, or e-mail.

  • Use telemedicine, if available, or communicate with your doctor or nurse by phone or e-mail.
  • Talk to your doctor about rescheduling procedures that are not urgently needed.

If you must visit in-person, protect yourself and others

  • If you think you have COVID-19, notify the doctor or healthcare provider before your visit and follow their instructions.
  • Cover your mouth and nose with a mask when you have to go out in public.
  • Do not touch your eyes, nose, or mouth.
  • Stay at least 6 feet away from others while inside and in lines.
  • When paying, use touchless payment methods if possible. If you cannot use touchless payment, sanitize your hands after paying with a card, cash, or check. Wash your hands with soap and water for at least 20 seconds when you get home.

Limit in-person visits to the pharmacy

  • Plan to order and pick up all your prescriptions at the same time.
  • If possible, call prescription orders in ahead of time. Use drive-thru windows, curbside services (wait in your car until the prescription is ready), mail-order, or other delivery services. Do the same for pet medicine.
  • Check with your doctor and pharmacist to see if you can get a larger supply of your medicines so you do not have to visit the pharmacy as often.

If you or a member of your household has signs of COVID-19, call your doctor first, instead of going to the office or the emergency department.

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